Market
(GoldMine Software changed its name to FrontRange Solutions.) The company wanted to broaden its market for GoldMine and offer two versions, a sales tracking tool for smaller businesses and a higher spec version for companies big enough to be interested in customer support and marketing features.
Communication
A non-threatening, user-friendly family of ads was integrated with a DM campaign. While the ads focussed on singular business benefits the DM piece highlighted the overall benefit and versatility the product delivered.
Results
| Direct response from cold database | 3.3% |
GoldMine maintained market leadership in 2001. The DM campaigned delivered a response rate of 3.3% from a cold database.